Terms of service
Last updated: July 28, 2026
Please read these Terms of Service carefully before using the services operated by Stepsy ("we", "us", "our"). By accessing or using the Services, you agree to be bound by these Terms.
1. Overview
These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Stepsy regarding your use of the Services. If you do not agree to these Terms, you may not access or use the Services.
2. Eligibility
By using the Services, you represent that you are at least the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use this site.
3. Products and Services
We reserve the right to refuse service to anyone for any reason at any time. Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue any product or service without notice. We shall not be liable to you or any third party for any modification, suspension or discontinuance of the Services.
We have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations.
For more information on returns and refunds, please see our Refund Policy. For more information on how we use your personal information, please see our Privacy Policy.
4. Accuracy of Billing and Account Information
We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household or per order. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the email provided at the time the order was made.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and payment details, so that we can complete your transactions and contact you as needed.
5. Risk of Loss and Title
Risk of loss and title for items purchased pass to you upon delivery to the carrier.
6. Intellectual Property
The Services and all content and materials contained therein, including all text, graphics, logos, and software, are the property of Stepsy or its content suppliers and are protected by applicable intellectual property laws. You may not reproduce, distribute, modify, or create derivative works of any content without our prior written consent.
7. Third-Party Links
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of third-party websites and will not have any liability or responsibility for any third-party materials, products, or services.
8. User Comments and Feedback
You agree that your comments will not violate any right of any third party, including copyright, trademark, privacy, or other personal or proprietary right. You are solely responsible for any comments you make and their accuracy.
9. Personal Information
Your submission of personal information through the store is governed by our Privacy Policy.
10. Errors, Inaccuracies, and Omissions
Occasionally there may be information on our site that contains typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions at any time without prior notice.
11. Prohibited Uses
In addition to other prohibitions as set forth in these Terms, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; or (j) to interfere with or circumvent the security features of the Services.
12. Disclaimer of Warranties
The Services and all products and services delivered to you through the Services are provided "as is" and "as available" for your use, without any representation, warranties or conditions of any kind, either express or implied.
13. Limitation of Liability
In no case shall Stepsy, our directors, officers, employees, affiliates, agents, contractors, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind arising from your use of any of the Services or any products procured using the Services.
Where the law does not allow the exclusion or limitation of liability for consequential or incidental damages, our liability shall be limited to the maximum extent permitted by law.
Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.
14. Indemnification
You agree to indemnify, defend and hold harmless Stepsy and our affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, and employees from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.
15. Severability
In the event that any provision of these Terms is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms.
16. Termination
These Terms are effective unless and until terminated by either you or us. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination.
17. Entire Agreement
These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us.
18. Changes to Terms of Service
You can review the most current version of the Terms at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms by posting updates and changes to our website. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.
19. Products Sold Through Third-Party Suppliers
Some products available through our store are fulfilled by third-party suppliers. These suppliers are responsible for manufacturing and shipping those products. Our Refund Policy and the rights described therein apply regardless of who fulfills the order.
20. Customs and Import Duties
International orders may be subject to customs fees, import duties, or taxes levied by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost. Please contact your local customs office for more information.
21. Dispute Resolution
Before initiating any formal proceeding, we encourage you to contact us at contact@veslian.com so we can attempt to resolve your concern informally.
22. Governing Law
These Terms will be governed by and interpreted under the laws of the jurisdiction where Stepsy is headquartered, without regard to conflict of law principles. If any dispute cannot be resolved informally, the parties agree to submit to the exclusive jurisdiction of the courts of that jurisdiction.
23. Consumer Rights
Nothing in these Terms is intended to exclude or limit any consumer rights you may have under the applicable laws of your country of residence that cannot lawfully be excluded or limited. If you reside in the United States, your applicable state consumer protection laws continue to apply.
24. Force Majeure
We will not be liable for any delay or failure to perform our obligations under these Terms where such delay or failure results from circumstances beyond our reasonable control, including but not limited to natural disasters, war, labor disputes, supply chain disruptions, or government actions.
25. Contact Information
Questions about the Terms of Service should be sent to us at:
Stepsy
contact@veslian.com